Shipping policy
At Cambium, we strive to offer reliable, simple, and transparent shipping services across Canada.
Delivery Times
Orders are generally processed and shipped within 3 to 5 business days. Please note that these times are approximate and may vary depending on product availability and destination.
Carriers
Shipments are primarily handled by Nationex. However, Cambium reserves the right to use other carriers if necessary, depending on delivery conditions or logistical constraints.
Rates and Modifications
Shipping rates are subject to change without prior notice. This page will be updated to reflect any modifications to shipping fees.
Coverage Area
Shipping is offered exclusively within Canada. Cambium reserves the right not to ship to certain remote or hard-to-reach areas.
If your address is in an unserved area, please contact us to discuss alternative options.
Service Types
All our shipments are sent via standard service. No express or other accelerated shipping options are offered at this time.
Package Tracking
You can track your order directly with the carrier used (Nationex or other). A tracking number will be provided to you once the order has been shipped.
Standard Rates
Contact our team to request an up-to-date reference list of our standard shipping rates: info@cambiumdistribution.com
Preferred Rates
Cambium reserves the right to offer preferred shipping rates to certain customers, based on specific criteria. If you believe you qualify, please contact us to discuss.
Warehouse Pickup
A pickup service is available at the TSPM warehouse, located at: 1710 Trans Canada Route, Dorval, Quebec H9P 1H7. Please allow 2 to 4 business days for your order to be ready for pickup. A confirmation email will be sent to you as soon as it is available.
