Go to the login page by clicking on the account icon in the top right corner.
You can also reset your password from this page.

Clicked “Forgot your password?” but not receiving our emails?
Remember to check your spam folder.

Head to the login page by clicking the account icon in the top right corner, then click the “Create Account” button.

If you see an error message that your email address is already in use, this means you already have an account with us. In this case, click "Sign in" instead and enter your login information.

Forgot your password? Click "Forgot your password?" to reset it.

Not receiving our email notifications? Remember to check your spam folder.

By going to the login page and by clicking on the account icon in the top right corner, you can click on “Forgot your password?”.
An email will then be sent to the address you provided.

Not seeing our email notifications? Remember to check your spam folder.

Yes, you can order samples to try our products before purchasing. A $25 fee applies and will be credited to your first order. To order samples, please visit the Purchase page and let us know which products you are interested in.

Yes, you can order samples to try our products before purchasing. A $25 fee applies and will be credited to your first order. To order samples, please visit the Purchase page and let us know which products you are interested in.

Our products are made primarily of unbleached cardboard. To make them water-resistant, they are lined with PLA, a plant-based composite, or a recyclable and compostable water-based coating.

A biodegradable material decomposes naturally, but not always quickly. A compostable product decomposes quickly under specific conditions, enriching the soil without leaving harmful waste. A recyclable item can be reprocessed and reused to make new products.

Most of our single-use products are manufactured in Europe or Asia. Cambium is continually seeking local partners to try to locally manufacture everything possible in Canada. The origin of our single-use products is subject to change.

We have some products made in Quebec, including our reusable dishes and transparent lids for our bowls, which are made from recycled plastic. When local sourcing is not possible, our products are manufactured in Europe or Asia.

Since our products are intended to come into contact with food, we cannot accept returns on products whose box has been opened. Additionally, the box must not be marked or damaged in any way. We ask that you carefully check that it is the correct product and size before opening the box. If the box has not been opened, we accept returns with a shipping and restocking fee.

We offer competitive shipping rates. For most major Canadian cities, the minimum threshold for free shipping is $500 or $750. You'll find detailed information on our shipping rates in the "Order" section.

Yes, it is possible to track your order using the tracking number provided to you at the end of your order.

Please allow at least 72 hours for your order to arrive. If you are located in areas outside of major cities, please allow 5 days.Please allow at least 72 hours for your order to arrive. If you are located in areas outside of major cities, please allow 5 days. Since we work with third-party delivery companies, we are not responsible for additional delivery delays.

Cambium is proud to collaborate as much as possible with our delivery partner, Nationex. Nationex offers electric deliveries in several major cities and regions across Quebec. Their electric delivery service covers areas such as Montreal, Laval, parts of the South Shore, Quebec City, Gatineau/Ottawa, Sherbrooke, Trois-Rivières, Saint-Hyacinthe, and Saguenay. This expansion means that nearly two-thirds of Quebec's population has access to eco-friendly parcel delivery.

We do not currently offer international shipping. However, if you are interested in any of our products, please do not hesitate to contact us.

Delivery boxes:
Although they are compostable once the tape is removed, it is best to recycle them.

Plastic packaging:
The plastic used to bag the products is not compostable, it is recyclable.

NB: As with any plastic bag or small recyclable particle, packaging must be grouped together in larger quantities to be detected by sorting center equipment. The most popular method is the “bag of bag” method, which involves combining all your packaging into a single bag and placing it in the recycling bin once it is full.

Yes, we offer custom products, allowing you to create the design of your choice. However, a minimum quantity of 30,000 units per SKU is required for custom orders.

Yes, we offer custom products, allowing you to create the design of your choice. However, a minimum quantity of 30,000 units per SKU is required for custom orders.

Yes, we offer custom products, allowing you to create the design of your choice. However, a minimum quantity of 30,000 units per SKU is required for custom orders.

Absolutely. As with many high-volume manufacturing facilities, the majority of Cambium's product manufacturing is automated, resulting in a significantly reduced number of human workers. The few employees employed at the factories have access to working conditions and compensation that meet current national standards.